Wednesday, October 26, 2011

Effective Communication


Effective communication happens largely at an unconscious level and that's why the most effective communicators of all time paid as much attention to how they were delivering their message as they did to the exact words that they were using. And that's why it's so easy for email to go horribly wrong.

What is Effective Communication?

Effective communication is a two-way process - sending the right message, that is also being correctly received and understood by the other person(s).
Effective communication is accurately transmitting the symbolic concepts in your brain to the brain of another person(s). Communication is not effective if you only transmit your ideas. In order to have effective communication, the other person(s) must receive and interpret them as you intended.

The benefits of effective communication are too numerous to list, for they enhance all aspects of life from the personal to the professional. The ability to communicate is vital to the success of any endeavor. For communication to be effective, it is important to understand how the people you are interacting with may interpret your message.

How To Communicate Effectively?

  • Take responsibility for the success of your communication. If they're not "getting it", it's because you're not giving it in a way they can understand.
  • Realize that the unconscious mind is your greatest ally.
  • It's not about you. To communicate effectively, learn to see the world for the other person's perspective.
  • If what you're doing isn't working, do something different.
  • Communication can change reality.
  • Every action has a positive intention. You just have to find it.
  • It's better to be successful than right. The world demands results, not excuses.

Effective Communication Skills:

  • Listening for facts and feelings to make sure that you interpreting the message as intended.
  • Asking questions effectively to guide listeners to solutions.
  • Recognizing and defusing the filters people are using when they communicate.
  • Creating rapport to smooth difficult messages and build relationships.
  • Uncovering the unique values that drive each person and then constructing your message to match their personal system.
  • Using non-verbal cues to understand what the speaker really means.
  • Finding and replacing the cues that cause the "domino effect" in conflict and confrontation.
  • Breaking un-empowering belief cycles without directly attacking a belief.
  • Overcoming objections by agreeing.
  • Building and using stories to make a point without anyone realizing it.
  • Replacing destructive patterns such as anger with empowering patterns that get better results.
  • Reading the secrets hidden in every email message.

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