What is Business Communication?

Communication is neither transmission of message nor message itself. Communication needs to be effective in business. Communication is essence of management. The basic functions of management (Planning, Organizing, Staffing, Directing, Controlling) cannot be performed well without effective communication. Business communication involves constant flow of information. Feedback is integral part of business communication.
Business Communication is regulated by certain rules and norms. In early times, business communication was limited to paper-work, telephone calls etc. But now with advent of technology, we have cell phones, video conferencing, emails, satellite communication to support business communication.


Business Communication can be of two types:

1. Oral Communication: An oral communication can be formal or informal. Generally business communication is a formal means of communication, like : meetings, interviews, group discussion, speeches etc. An example of Informal business communication would be - Grapevine.
2. Written Communication: Written means of business communication includes: agenda, reports, manuals etc.